Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Why we need this role?
The Technology Client Partner (TCP) develops, executes and owns the technical sales strategy on the most critical Enterprise customer engagements. This ensures that the Solution Engineer creates a design that meets the customer’s business requirements.
Based in DACH and directly supporting the region’s most complex and high-profile customers and opportunities, the role is consultative in nature and requires high levels of strategic thinking and technical understanding.
What you will do:
With a talent for communicating effectively at all levels within the customer environment, but mainly as an interface into senior technical individuals within the client environment, including CTO/CIO/CISO, the TCP holds a critical position in aligning the Colt services to the identified customer value expectation – both technical and business.
Experience in Partner Management and/or liaison is a key function also, with the focus on non-standard deliveries and solutions being a realm in which the TCP is expected to feature strongly. The provision of thought leadership to internal teams on technology and market trends is a key expectation.
As a very clear and able wordsmith, the creation of specific documentation to support written bids (in particular the Exec Summary) and Statements of Work (SoW) is a key function of the TCP role. The technology elements which need solid, ideally thorough, understanding and comprehension contain, but are not limited to:
SD WAN and SASE principles and capabilities. Private network technologies (MPLS, Ethernet, Optical) Public Internet understanding at all levels, including non-terrestrial services (Satellite/xG) Network and Data Security principles and approaches inc . governance and compliance frameworks (NIS2, DORA, GDPR) Cloud environments, both interior and transit. Voice and UC services. Managed Network Service understanding. Service deployment and in-life management.What we are looking for:
With a career history within the IT sector (ideally telecoms) across multiple function areas such as solution design, operational assurance, service delivery and product management – but predominantly technical sales – the Technology Client Partner is a very capable end-to-end generalist, whose experience and knowledge within the industry is valuable to many functions within Colt, not only the sales area within which it resides.
Technology Client Partners act as consultative, trusted advisors. They understand the goals of the customer at a deep technical level and can provide appropriate guidance and support to both the customer directly and also the internal Colt teams who require their input and guidance. Working in solid partnership with the Commercial Client Partner and the Sales Engineer among other important internal roles, they help develop and assimilate customer requirements, create solutions, assemble costs, and participate in business case analysis – but in all cases own the strategic direction of the customer engagement in question. Acts as a liaison to external suppliers to solve identified customer requirements and develop deliverable solutions. Analyses customers business needs and develops solutions based on knowledge of customer and company networks and equipment, uses traffic modelling, restoration techniques, diversity analysis, etc. Supports highly complex, custom designs. Compares alternative solutions - either proposed by the customer or recommended by Colt. Makes recommendations about optimal topology and service choices with the appropriate level of justification. Offers advice about different solutions, systems and procedures. Supports the development of total cost, risk, and implementation models with internal operations groups. Recommends contract approval or rejection. Tracks win/loss financial data. Provides detailed scope and outcome analysis for each opportunity back into the Colt internal business for analysis and learnings. Attends customer meetings in person and remotely. Prepares highly complex service/technical proposals and presentations for Colt products range, leading with our network and security capability. Identifies and drives strategic opportunities which lead to the penetration of new and low market share accounts, to increase and grow existing revenue and yield. Reviews business plans, sales strategies, develops and executes the technical sales strategy, account planning and development for multi-product opportunities to make sure objectives, goals, win strategies, schedules, and action assignments are clearly defined and aligned to Colts service capabilities..
Provides an interface in to the product organisation, to help drive strategy and product improvement. To take customer and market requirements and align to the in region and global product road maps to support. Oversees the creation of an executive summary and customized value proposition designed to penetrate key opportunities, projects and RFPs. Identifies vertical grouping and best practices to train and share across the sales and technical sales communities. Stays abreast of industry trends and assesses market and fosters teamwork and collaboration. Demonstrated technical sales experience (at least 8 years) in telecommunications sales and solution leadership experience Experience leading teams that have sold complex solutions and services Exceptional strategic planning, solution management and contract/service negotiations skills. Experience in consultative sales techniques and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies. A record of accomplishment for consistently exceeding sales and revenue goals. Experience at being a strategic member of sales team who contributes significantly to growth and development of the business. High energy level and demonstrated drive to succeed. Engages product leadership to build RFP response and sales strategy that impacts global value proposition and cross region new sales and revenue. Builds and guides a high-performance virtual team to assist in strategy, planning, organization and execution; sets goals, delegates work, holds owners accountable; develops and empowers owners to make decisions and act. Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments. Fluent in both German and English languages.What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.Most recently we have:
Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders weniger ansehen Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Why we need this role
Join a team of highly skilled and passionate customer support engineers, taking full responsibility for resolving customer faults and technical challenges related to Colt’s Packet & SDN products and services. This role includes end-to-end ownership, task coordination, and managing relationships with network partners and internal teams to ensure a seamless customer experience.
What you will do
Proactively monitor, troubleshoot, and resolve faults across a pan-European MPLS infrastructure and a range of IP services, ensuring SLAs are met. Act as the single point of contact for customers, providing clear updates and professional support. Work closely with vendors, field engineers, and 3rd-level support teams to manage escalations and complex issues. Maintain accurate incident records and generate technical reports when required. Identify and implement solutions to recurring problems in Packet & SDN networks. Support software upgrades in collaboration with vendors and internal teams. Participate in a 24/7 shift pattern to ensure round-the-clock support for our customers.What we're looking for
We’re seeking a highly skilled and proactive Network Engineer with expertise in Layer 1, 2, and 3 services and technologies. The ideal candidate will have a strong technical background, excellent problem-solving, and a passion for delivering exceptional customer support.
Understanding of IP Fundamentals and various Protocols, including BGP, EIGRP, OSPF, ISIS. Working experience with implementing, diagnosing and troubleshooting IP Access, MPLS and VPN solutions across a pan European network. Understanding the provisioning and maintaining of IP, Ethernet and Optical services across Backbone Networks. Experience of UNIX based applications and trouble-shooting tools such as Telnet, FTP, TFTP, Traceroute. Experience of one or more of the following Network Management and Support systems: Netcool, SMARTS, CiscoWorks, InfoVista, TACACS, Vendor Specific Element Managers. Industry Experience – Prior experience working with global network providers, NOCs, and field support teams to resolve technical issues. Troubleshooting & Ownership – A team player who thrives in a fast-paced environment, takes full ownership of issues, and collaborates effectively with internal and external teams to drive resolution. Strong Communication – Ability to provide clear, professional, and service-oriented communication, both written and verbal. Technical Certifications – Formal IT qualifications such as CCNP, CCSP, CCNA, or similar are highly desirable. Language Skills – Fluent German & English (mandatory).What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.Most recently we have:
Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders weniger ansehen Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Details
Job Location: India (Gurgaon or Bangalore) and Europe
Function: Chief Operations Office
Job Level: S2 Core
Employment Type: Perm
Why we need this role
This role is in Transformation Engineering Team with in the COO TOS function. This role would contribute to deliver the City strategies, Identification of network optimization opportunities, pipeline generation, assessment and delivery, Network design, migration methods cost modulation, network data discovery, analytics and visualization for all network domains in the Colt network. This role will have deeper engagement in the development and execution of the strategies for core network build and transformation projects e.g. city strategies, Network and Node programme, Network Life Cycle. The role is required to drive core network transformation, technical planning, detailed preparation, job packs and co-ordination of technology and preparing designs for service migrations between network sites. To manage the relationships with key supporting teams such as Product, Network Architecture, Engineering, Sales, Accounts and Operations for workload and resource planning in support of network transformation projects.
What you will do
Data Discovery, Analysis and visualization w.r.t Network Planning of transformation programs having multi technology and multi-era telecommunication platforms with alignment and governance of Colt Engineering guidelines. Drive city strategy discussions, come up with agreements and follow through on identified opportunities in preparation of business cases, setting the financial justification and obtaining approval from the key stakeholders. Network Analytics, technical design and implementation for network transformation programs e.g. Node programme, Network Life Cycle, EoL, Migrations etc. Deliver Network discovery and service analytics methods and database, aligned with network life cycle management for longer term Network strategy. Deliver Business case supporting documentation e.g. BOM, MOP etc. Provide regular delivery progress reporting as per project and programme requirements. Drive development of migration approaches aligned to technologies and specific network sites. Produce planned and updated project and summary reports, including cost breakdowns and summaries. Manage workflows for technical migration planning and execution of migration activities, covering network infrastructure and customer service migrations. Process development. Automation and simplification. Design & deliver efficiency for Network Transformation programme. Accuracy of network planning for design and cost. Network transformation planning in alignment with operational requirement of Colt Internal and External network needs. Cost Optimised business cases with proven cost elements. Technical and commercial innovation for network transformation programs.What we’re looking for
Must haves:
Experience in a telco service provider environment, driving transformation strategies, planning/configuring/documenting network transformations. Keen Budget awareness and proposal capability Understanding on analysing city network, find opex saving opportunities, create pipeline for execution teams. Capability of BOM buildup of various vendors basis network analysis Demonstrate network analysis w.r.t BOM buildup on network: WDM(Ciena / Infinera / ADVA/ Nokia), Ethernet, IP(Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD) Exposure of node/ site planning for telco infrastructure. Experience of writing business cases and preparing cost calculations for big transformation projects like node exits, city strategies Innovative and motivated – ability to think “out of the box” Conversant with project management methods, tools and performance measures Knowledge of the key technologies and architectures deployed in the Colt network (Infinera LDN, NSN MSP, MMSP, IP etc.) Proficient in MS-Excel and Visio, Added advantage if hands on VBA, Power BI, Python, Qlik etc. Experience in planning and implementation of large scale network transformation programmeMight have:
Knowledge of Colt’s internal processes and systems used for change management, delivery and network inventory management Good data analysis skills.Skills
Network Configuration ToolsData AnalysisNetwork TopologyTelecom Vendor ManagementInfrastructure DesignEngineering Standards and ProceduresProject ManagementEducation
Bachelor’s degree in Electronics, Telecommunication, Electrical, IT, Computer Science or a relevant fieldBusiness AdministrationLooking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.Most recently we have:
Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders weniger ansehen Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Details
Job Location: India (Gurgaon or Bangalore) and Europe
Function: Chief Operations Office
Job Level: S2 Core
Employment Type: Perm
Why we need this role
This role is in Transformation Engineering Team with in the COO TOS function. This role would contribute to deliver the City strategies, Identification of network optimization opportunities, pipeline generation, assessment and delivery, Network design, migration methods cost modulation, network data discovery, analytics and visualization for all network domains in the Colt network. This role will have deeper engagement in the development and execution of the strategies for core network build and transformation projects e.g. city strategies, Network and Node programme, Network Life Cycle. The role is required to drive core network transformation, technical planning, detailed preparation, job packs and co-ordination of technology and preparing designs for service migrations between network sites. To manage the relationships with key supporting teams such as Product, Network Architecture, Engineering, Sales, Accounts and Operations for workload and resource planning in support of network transformation projects.
What you will do
Data Discovery, Analysis and visualization w.r.t Network Planning of transformation programs having multi technology and multi-era telecommunication platforms with alignment and governance of Colt Engineering guidelines. Drive city strategy discussions, come up with agreements and follow through on identified opportunities in preparation of business cases, setting the financial justification and obtaining approval from the key stakeholders. Network Analytics, technical design and implementation for network transformation programs e.g. Node programme, Network Life Cycle, EoL, Migrations etc. Deliver Network discovery and service analytics methods and database, aligned with network life cycle management for longer term Network strategy. Deliver Business case supporting documentation e.g. BOM, MOP etc. Provide regular delivery progress reporting as per project and programme requirements. Drive development of migration approaches aligned to technologies and specific network sites. Produce planned and updated project and summary reports, including cost breakdowns and summaries. Manage workflows for technical migration planning and execution of migration activities, covering network infrastructure and customer service migrations. Process development. Automation and simplification. Design & deliver efficiency for Network Transformation programme. Accuracy of network planning for design and cost. Network transformation planning in alignment with operational requirement of Colt Internal and External network needs. Cost Optimised business cases with proven cost elements. Technical and commercial innovation for network transformation programs.What we’re looking for
Must haves:
Experience in a telco service provider environment, driving transformation strategies, planning/configuring/documenting network transformations. Keen Budget awareness and proposal capability Understanding on analysing city network, find opex saving opportunities, create pipeline for execution teams. Capability of BOM buildup of various vendors basis network analysis Demonstrate network analysis w.r.t BOM buildup on network: WDM(Ciena / Infinera / ADVA/ Nokia), Ethernet, IP(Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD) Exposure of node/ site planning for telco infrastructure. Experience of writing business cases and preparing cost calculations for big transformation projects like node exits, city strategies Innovative and motivated – ability to think “out of the box” Conversant with project management methods, tools and performance measures Knowledge of the key technologies and architectures deployed in the Colt network (Infinera LDN, NSN MSP, MMSP, IP etc.) Proficient in MS-Excel and Visio, Added advantage if hands on VBA, Power BI, Python, Qlik etc. Experience in planning and implementation of large scale network transformation programmeMight have:
Knowledge of Colt’s internal processes and systems used for change management, delivery and network inventory management Good data analysis skills.Skills
Network Configuration ToolsData AnalysisNetwork TopologyTelecom Vendor ManagementInfrastructure DesignEngineering Standards and ProceduresProject ManagementEducation
Bachelor’s degree in Electronics, Telecommunication, Electrical, IT, Computer Science or a relevant fieldBusiness AdministrationLooking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.Most recently we have:
Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders weniger ansehen Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Details
Job Location: India (Gurgaon or Bangalore) and Europe
Function: Chief Operations Office
Job Level: S2 Core
Employment Type: Perm
Why we need this role
This role is in Transformation Engineering Team with in the COO TOS function. This role would contribute to deliver the City strategies, Identification of network optimization opportunities, pipeline generation, assessment and delivery, Network design, migration methods cost modulation, network data discovery, analytics and visualization for all network domains in the Colt network. This role will have deeper engagement in the development and execution of the strategies for core network build and transformation projects e.g. city strategies, Network and Node programme, Network Life Cycle. The role is required to drive core network transformation, technical planning, detailed preparation, job packs and co-ordination of technology and preparing designs for service migrations between network sites. To manage the relationships with key supporting teams such as Product, Network Architecture, Engineering, Sales, Accounts and Operations for workload and resource planning in support of network transformation projects.
What you will do
Data Discovery, Analysis and visualization w.r.t Network Planning of transformation programs having multi technology and multi-era telecommunication platforms with alignment and governance of Colt Engineering guidelines. Drive city strategy discussions, come up with agreements and follow through on identified opportunities in preparation of business cases, setting the financial justification and obtaining approval from the key stakeholders. Network Analytics, technical design and implementation for network transformation programs e.g. Node programme, Network Life Cycle, EoL, Migrations etc. Deliver Network discovery and service analytics methods and database, aligned with network life cycle management for longer term Network strategy. Deliver Business case supporting documentation e.g. BOM, MOP etc. Provide regular delivery progress reporting as per project and programme requirements. Drive development of migration approaches aligned to technologies and specific network sites. Produce planned and updated project and summary reports, including cost breakdowns and summaries. Manage workflows for technical migration planning and execution of migration activities, covering network infrastructure and customer service migrations. Process development. Automation and simplification. Design & deliver efficiency for Network Transformation programme. Accuracy of network planning for design and cost. Network transformation planning in alignment with operational requirement of Colt Internal and External network needs. Cost Optimised business cases with proven cost elements. Technical and commercial innovation for network transformation programs.What we’re looking for
Must haves:
Experience in a telco service provider environment, driving transformation strategies, planning/configuring/documenting network transformations. Keen Budget awareness and proposal capability Understanding on analysing city network, find opex saving opportunities, create pipeline for execution teams. Capability of BOM buildup of various vendors basis network analysis Demonstrate network analysis w.r.t BOM buildup on network: WDM(Ciena / Infinera / ADVA/ Nokia), Ethernet, IP(Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD) Exposure of node/ site planning for telco infrastructure. Experience of writing business cases and preparing cost calculations for big transformation projects like node exits, city strategies Innovative and motivated – ability to think “out of the box” Conversant with project management methods, tools and performance measures Knowledge of the key technologies and architectures deployed in the Colt network (Infinera LDN, NSN MSP, MMSP, IP etc.) Proficient in MS-Excel and Visio, Added advantage if hands on VBA, Power BI, Python, Qlik etc. Experience in planning and implementation of large scale network transformation programmeMight have:
Knowledge of Colt’s internal processes and systems used for change management, delivery and network inventory management Good data analysis skills.Skills
Network Configuration ToolsData AnalysisNetwork TopologyTelecom Vendor ManagementInfrastructure DesignEngineering Standards and ProceduresProject ManagementEducation
Bachelor’s degree in Electronics, Telecommunication, Electrical, IT, Computer Science or a relevant fieldBusiness AdministrationLooking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.Most recently we have:
Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders weniger ansehen