DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
Lead the operational onboarding of newly won strategic customers across regions, ensuring the seamless implementation of agreements and new business. Drive flawless, compliant onboarding while promoting operational excellence, regulatory compliance, and an exceptional customer experience.
Principal accountabilities
Knowledge, Skills, Abilities, Education and Experience
Validate and confirm customer onboarding scope in alignment with internal capabilities. Coordinate with regional and country customs teams to establish operational structures for account handling and implementation. Drive cross-functional alignment with operations, IT, and other relevant teams. Translate customer requirements into SOPs, data models, and compliant customs workflows. Contribute to global playbooks, templates, and best practices for onboarding and implementation. Develop and maintain project governance tools (project plans, RAID/RACI logs, dashboards). Identify and mitigate risks and issues; manage escalations effectively. Oversee customer solutions required testing, defect resolution, and readiness assessments. Ensure smooth transition from award to go-live and operational stabilization, including formal handovers. Conduct onboarding sessions and training for stakeholders. Obtain customer sign-off at key stage gates and ensure transition to business-as-usual operations. Ensure compliance with data quality and regulatory requirements. Track KPIs during and post-implementation to ensure success and continuous improvement. Capture lessons learned and feed into future implementations and global standards. Provide input to create business requirement documents, RTCS, and document customs training material. Maintain accurate records of project definition, customer acceptance, project progress, solutions designed, issues/risks, and outcomes achieved, regularly updating senior management and internal progress.Location
Bonn and flex EU
RCS Grade
J
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program. Bachelor’s degree in business administration, Supply Chain Management, or Engineering. A master or MBA is considered a plus. Minimum of 6 years total experience across Customs, Analytics, Logistics and Supply Management fieldsInterested in this position? Just click on “Apply”!
Your Contact:
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
weniger ansehen DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
The Global Head of Reefer Trade Management is responsible for the overall volume development and GP of the Reefer FCL globally. The individual drives and defines the reefer trade strategies across the globe aligned with the regions and Reefer Management.
The global head is responsible for setting and executing the global carrier strategy by personally managing and developing the relationships with our core carriers, and regional niche carriers (where needed) globally.
Furthermore, the role is part of the global trade management leadership team responsible for aligning and setting a clear direction for the Reefer FCL product development and growth in collaboration with the growth and M&S organization.
Principal accountabilities
Skills
Qualifications & Key Requirements
Location
Bonn but flexible in Europe
RCS Grade
G
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
DGF HR Team
weniger ansehen As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
The Global Supply Chain Value Engineer is enterprise owner of DHL Global Forwarding’s global value engineering strategy for Order Management Solutions (OMS) and International Supply Chain. This role sets the global vision, governance framework, and performance agenda for value creation across customer pursuits, implementations, and ongoing lifecycle engagements.
As a global senior leader, the role drives commercial impact, customer value differentiation, and strategic growth, building methodologies, capabilities, and analytics required to quantify and demonstrate DHL’s business impact. The Senior Director translates complex supply chain operations into compelling financial narratives, supports global strategic deals, and ensures value engineering is deeply embedded across functions, regions, and customer touchpoints.
This position directly shapes global solution strategy, governs value‑based pricing alignment, leads multi‑region transformation initiatives, and partners with Executive Leadership to influence investment decisions, product enhancements, and long-term customer success.
Principal accountabilities
Supply Chain Mapping & Diagnostics
- Own and evolve the Supply Chain Exploration Toolkit and Opportunity Identification Framework.
- Conduct multi-scenario analyses and savings simulations.
- Lead end-to-end exploratory workshops with senior customer stakeholders.
- Translate diagnostic insights into value-generating and cost-saving roadmaps.
Solution Development
- Maintain and further develop the global Solutions & Consulting Playbook.
- Govern best-practice exchange and develop case study repository.
- Partner with design, operations, and commercial teams to develop deployable solutions.
- Build customer-specific P&L and value models.
Value Engineering Strategy
- Lead the Value Engineering stream and define methodology and KPIs.
- Embed value engineering across pursuits and customer lifecycle.
- Enable Business Solutions, Business Development teams and Customer Program Managers via training and capability building.
- Promote thought leadership and internal communication.
Strategic Pricing Alignment
- Integrate value insights into pricing strategy and commercial models.
- Maintain and further develop pricing calculators and value tools.
- Build financial scenarios that demonstrate ROI and long-term value.
Knowledge, Skills, Abilities, Education and Experience
Location
Bonn but flexible in Europe
RCS Grade
H
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
weniger ansehen DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
Seasoned commercial and sector leader with deep expertise in data center logistics and mission-critical supply chains. Proven ability to define sector strategy, drive multimillion-dollar revenue growth, and build trusted C-suite relationships with hyperscalers, colocation providers, and enterprise data center operators. Brings a strong understanding of the full data center lifecycle—from site selection and build through deployment, expansion, refresh, and decommissioning—translating customer growth ambitions into scalable, execution-ready logistics programs. Combines strategic vision with operational depth to position the organization as a long-term, strategic partner within the global data center ecosystem.
Principal accountabilities
Strategic Market & Sector LeadershipRequired Skills & Capabilities
Visionary, execution-focused leader with strong strategic planning capability. Commercially driven and financially literate, with experience in forecasting, margin optimization, and scenario-based pricing. Skilled communicator able to influence senior executives and internal stakeholders alike. Strong governance mindset with disciplined approach to risk management and compliance. Highly collaborative, aligning global and regional commercial teams around consistent sector growth priorities. Thrives in high-growth, fast-evolving, and time-critical environments.Experience & Other Requirements
10–15+ years in logistics, supply chain, project logistics, or mission-critical infrastructure, with at least 5 years in senior commercial leadership roles. Demonstrated success leading commercial strategy and delivering high-value solutions to hyperscalers, colocation providers, and enterprise data center customers. Extensive experience managing complex global accounts and driving long-term sector development. Strong familiarity with construction logistics, technical installations, white-glove handling, secure transport, and high-value equipment flows. Comfortable navigating technical, regulatory, geopolitical, and capacity-related complexities impacting global data center deployments.Location
Bonn and flexible
RCS Grade
H
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
DGF HR Team
weniger ansehen