Position Overview
As the Commercial Analytics Manager, you’ll play a pivotal role in driving transformative commercial outcomes across assigned markets. Your focus will be on leveraging advanced analytics to provide strategic insights, performance analysis, and market intelligence that shape executive decision-making and commercial strategy across regions.
This role requires an analytical thought partner and proactive strategist who can tailor insights to regional needs, foster cross-functional collaboration, and contribute to global commercial success through data-driven decision-making.
We’re looking for:
A trusted advisor who can challenge assumptions, uncover trends, and recommend actionable strategies
A data-driven professional who combines technical excellence with a strong understanding of global commercial operations
A cross-functional collaborator who aligns analytics with strategic priorities and adapts to diverse regional requirements
A detail-oriented problem solver with the ability to simplify complexity and communicate insights clearly to a variety of stakeholders
Responsibilities
Conduct High-Impact Performance Analysis
Apply advanced analytics and statistical modeling to evaluate commercial performance and uncover underlying drivers and barriers
Identify emerging risks and opportunities using predictive techniques and scenario planning to inform proactive commercial strategy
Support Decision-Making
Generate regionally relevant, actionable insights that accelerate decision-making and drive commercial alignment
Translate complex data into intuitive narratives that empower stakeholders to take decisive action
Deliver Executive-Level Reporting & Insights
Create clear, concise, and compelling performance reports for senior leadership that highlight commercial trends, KPIs, and business implications
Develop scalable executive dashboards and visualizations that support strategic conversations and quarterly business reviews
Build Business Partnership
Partner with finance, strategy, operations, and other cross-functional teams to ensure data accuracy, consistency, and alignment across reports
Socialize insights across teams using strong storytelling and visualization techniques to drive business understanding and adoption
Education and Experience
Bachelor’s degree in business, commercial, or related field required; Master’s degree preferred
Relevant experience in analytics, strategy, or commercial operations—ideally in med tech, pharma, or a regulated industry
Experience supporting global or multi-region commercial teams preferred
Proven experience in using SQL, Python, Tableau, Power BI, or equivalent tools to derive and communicate insights
Skills and Competencies
Adept at translating complex data into actionable insights that enable effective, region-specific decision-making
Clear communicator who presents insights effectively to both technical and non-technical audiences
Strong capability in data visualization using tools like Tableau, Power BI, or similar platforms
Proactive in identifying opportunities and risks, and initiating solutions to drive commercial success
Comfortable navigating complex matrix environments, partnering effectively across diverse stakeholder groups
Strong business acumen with the ability to contextualize analytics within broader commercial objectives
Adaptable in a dynamic business environment with shifting priorities and evolving analytical needs
Location: London
#LI-KJ1 #LI-Hybrid
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
weniger ansehen The Marketing Specialist for Austria and Switzerland supports the development and execution of marketing tactics to drive product awareness, adoption, and customer engagement in both markets. This role focuses on implementing country-specific marketing initiatives, supporting product launches, and enhancing the customer experience across multiple channels. The position reports to the Head of Marketing DACH and works closely with Marketing Team members and cross-functional teams to ensure alignment with regional and international Marketing objectives.
Responsibilities
Key Decision Rights
Execute marketing plans and campaigns for Austria and Switzerland, ensuring alignment with regional strategies and local market needs.Support product launches by coordinating activities, preparing marketing materials, and managing timelines.Develop and adapt DTC and HCP marketing content for local markets; manage approval processes with internal stakeholders.Assist in implementing digital marketing initiatives, including social media, influencer programs, and email campaigns.Coordinate with agencies and vendors to deliver high-quality marketing assets and programs.Organize and support events, congresses, and educational activities for healthcare professionals and patients. Manage sponsoring process for Switzerland and AustriaMonitor campaign performance and provide insights for continuous improvement.Support driving social media activities, digital marketing, and influencer programs to strengthen brand presenceRequired Leadership/Interpersonal Skills & Behaviours
Strong initiative and ability to work independently on assigned projects.Collaborative mindset to work effectively with cross-functional teams.Customer-centric approach with a focus on delivering value and improving experience.Ability to manage multiple priorities and to derive existing material into local assets.Required Skills and Competencies
Experience in executing marketing campaigns and supporting product launches.Strong organizational and project coordination skills.Familiarity with digital marketing tools and social media platforms.Excellent communication and presentation skills.Ability to manage agency relationships and external partners.Detail-oriented and results-driven.Education and Experience
Bachelor’s degree in Marketing, Business Administration, Communications, or related field or equivalent.Strong experience in marketing, preferably in MedTech, pharmaceutical, or healthcare sectors.Knowledge of the diabetes market or medical technology is a plus.Proficiency in MS Office and digital marketing tools.Fluent in German and English; French is an advantage.Additional Information
The position can be remote, hybrid or in-person at our Munich office.Travel within Switzerland and Austria is estimated at 20% but will flex depending on business need.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
weniger ansehen Position Overview:
Der Order Management Team Lead ist ein wichtiger Teil unseres Order Management Teams für die DACH-Region, das hauptsächlich das deutschen Markt unterstützt. Sie unterstützen das Management-Team und die in München ansässigen Back-Office-Agenten bei der Bewältigung des täglichen Arbeitsaufkommens und die verschiedenen Teams in allen Aufgaben, die mit der Kundenerstellung, Rezeptbearbeitung bis hin zur Auftragserstellung und dem Versand von Kundenaufträgen zusammenhängen. Sie sind für eine reibungslose Abwicklung von Aufträgen und die vollumfängliche Unterstützung unsere Kunden sowie eine starke Führung bei der kontinuierlichen Entwicklung unseres Teams von Agenten und Prozessen verantwortlich.
Zuständigkeiten
Leitung eines Remote-Teams von bis zu 10 Mitarbeitern zur Erfüllung der täglichen Auftragsziele, einschließlich des Ziels einer Genauigkeit von 98,5 %
Planung, Priorisierung und Überwachung der täglichen Geschäftsprozesse vom Scannen und Erstellen von Rezepten bis zur Bestellabwicklung und Rechnungsstellung
Entwicklung und Verwaltung eines Prognoseplanungssystems zur Planung und Strukturierung des Arbeitsaufkommens
Bereitstellung eines Eskalationsweges und Lösungen für das Team in Bezug auf die Bestellabwicklung
Kontinuierliche Analyse von Bearbeitungsfehlern und Schulung zur Weiterentwicklung des Teams um Fehler zu vermeiden
Kontinuierliche Weiterentwicklung des Teams im Rahmen der Kundenkorrespondenz zur Steigerung der Kundenzufriedenheit durch ständige Analyse der internen und externen Kommunikation.
Leistungsbewertung, Coaching und Training zur Sicherstellung eines hoch motivierten Teams mit klaren Entwicklungsplänen
Erarbeitung von Optimierungsideen zu Qualität, Effizienz und Produktivität als Entscheidungsgrundlage und anschließende Umsetzung von Verbesserungsmaßnahmen
Entwicklung und Umsetzung von Lösungen für krankenkassenspezifische Anforderungen, sowohl in Bezug auf Prozesse als auch auf Systeme, in enger Zusammenarbeit mit dem Operations Manager.
Kontinuierliche Evaluierung der Implementierungen, um neue, standardisierte und effiziente Arbeitsweisen zu identifizieren und umzusetzen.
Unterstützung des Tagesgeschäfts bei Personalengpässen
Sicherstellung, dass die E2E-Prozesse vollständig dokumentiert und bei Bedarf aktualisiert werden.
Wichtige Entscheidungsrechte
Priorisierung von Ressourcen
Geschäftsprozessentscheidungen zur Unterstützung neuer/aktualisierter System- und Prozessanforderungen
Priorisierung des Auftragsvolumens
Rekrutierung des Teams
Erforderliche Führungsqualitäten/zwischenmenschliche Fähigkeiten und Verhaltensweisen
Andere stärken
Andere entwickeln
Leistung managen
Partnerschaften mit wichtigen Interessengruppen
Erforderliche Fertigkeiten und Kompetenzen
Schwerpunktbildung - Fähigkeit, Abteilungs- und Geschäftsziele zu entwickeln und zu kommunizieren
Aufmerksamkeit für Kommunikation - Sicherstellen, dass klare Informationen an die zuständigen Teammitglieder und Abteilungen weitergeleitet werden
Bewältigung von Veränderungen - Sammeln von Informationen, analytisches Denken und Problemlösungsfähigkeiten
Erfahrung in der Leitung kleiner bis mittelgroßer Teams
Starke Kommunikationsfähigkeiten, Selbstorganisation, praktische Mentalität und Pragmatismus sind notwendige Eigenschaften
Erste Erfahrungen im Aufbau und der Entwicklung neuer Strukturen und Prozesse
Freude an der Arbeit mit neuen Technologien zur Digitalisierung und Automatisierung
Ausbildung und Erfahrung
- Hochschulabschluss oder einschlägige Erfahrung
- Mindestens 5 Jahre Erfahrung im Kundenservice/Ordermanagement (bevorzugt in der Medizintechnik)
- Fähigkeit, das eigene Arbeitspensum effizient zu bewältigen und effektiv Prioritäten zu setzen
- Mäßige Excelkenntnisse erforderlich
- CRM- und ERP-Erfahrung
Zusätzliche Informationen
Die Stelle kann sowohl remote als auch persönlich in unserem Münchner Büro besetzt werden. Der bevorzugte Standort ist Deutschland.
Die Reisetätigkeit wird auf 10-20% geschätzt, ist aber je nach Geschäftsbedarf flexibel.
#LI-KJ1
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
weniger ansehen