Luxcargo Handling, based at Luxembourg Airport, is a handling company specializing in air freight. Founded in 2023, the company took over the Cargo Handling branch of Luxair and employs 1000 people in various roles. Luxcargo Handling S.A. is a subsidiary of the Cargolux group, fully owned by Cargolux Airlines International S.A. For our LCH IT department within LCH, we are looking for an: IT Application Support Specialist (m/f/x) Missions: Manage the lifecycle of applications within a defined portfolio, including roadmap, licensing, integration into existing landscape, support and upgrade Diagnose and resolve application issues to ensure optimal performance. Document application processes and support procedures. Assist in the deployment of new applications and updates. Debug and troubleshoot application problems effectively. Conduct root cause analysis for recurring issues and implement preventive measures. Actively participate, in strong collaboration with the different IT teams and vendors, to define the necessary environments to be able to test and implement new releases. Participate in continuous improvement and write appropriate guidelines where required Provide 24/7 support for critical application issues, together with support team Profile: Be holder of a bachelor’s degree “BAC+3” in Information Technology or equivalent combination of education and experience in a similar position Proven experience in application support or a similar role. Proficiency in Oracle SQL and PL/SQL for database querying and troubleshooting. Show a good sense of priorities Strong problem-solving skills and attention to detail. Show structured approach in analysis and documentation Be accurate, detail oriented and reliable Be familiar with standard office applications Show excellent communication skills in French and English (spoken and written) Have good presentation and analytical skills What we offer: Progressive 13th-month salary 30 days of annual leave Agreements with partner companies providing discounts on a wide range of services and products, such as travel, shopping, healthcare, leisure activities, and more Training programs and career mobility opportunities across different departments Free on-site parking and a company canteen (employer contribution included) Death and disability insurance coverage, providing financial protection in the event of serious incidents Access to a supplementary pension plan through Lalux A Certificate of Good Conduct (Criminal Record, Polizeiliches Führungszeugnis) will be required in case of a positive selection. Do you recognize yourself in this description? Then don't hesitate, apply to our announcement and join us to give a new boost to your career!
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