Firmen Detail

Telus Digital
Mitglied seit,
Melden Sie sich an, um Kontaktdaten anzuzeigen
Login

Über das Unternehmen

Stellenangebote

  • Job DescriptionCustomer Support Specialist • Multilingual with German-... mehr ansehen
    Job Description

    Customer Support Specialist • Multilingual with German- Relocating to Cork-Ireland

    Location: Onsite in Cork, Ireland

    Hours: current shifts across 8:00 AM – 5 PM, 5 days a week across a full week (Mon-Sun), subject to change

    Salary: €34,500 gross per year + performance bonus + €1,000 gross sign on bonus!

    Start Date: 19th January 2026

    Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

    If you enjoy complex problem solving and would love to advance your technical support skills, including gaining expertise in APIs, expanding fraud detention skills, then you will love this job!


    We are currently looking for passionate customer support specialists to join our Cork team, supporting one of our most exciting clients, a company who is a giant in the fintech industry.


    Join us as a Customer Support Specialist


    As a Customer Support specialist in the fintech industry everyday will be a different and exciting day. You’ll be the face of one of the world’s top payment processing brands: you will help users investigate, researching and identifying issues. You will be a point of reference and trust for them. Talking on the phone or via email and chat with different people and facing different situations, you’ll have the opportunity to improve your communication and problem solving skills day by day.


    We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets, and more. We value internal growth and offer frequent opportunities for career advancement, especially in Quality assurance and Leadership positions.


    What we offer:


    Stable job: permanent employment contractsPerformance-based bonusOpportunity to advance your careerGreat rewards for referring your friendsMultilingual exposure: improve your spoken and written language skillsInspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gymCommunity projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year longPrivate medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional packageBike-to-work tax reliefPension schemeMaternity and paternity leaveAccess to GP care and an occupational health advisorSubsidized canteen

    Responsibilities, tasks and projects

    We believe your individual background, perspective and experience is a strength for our business and can help us create the ideas of tomorrow.

    As part of the customer support team, you might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.


    What we NEED you to have:

    Fluent level of English and GermanGreat communication skills with strong customer focusSelf-driven and result-orientatedComfortable working with computers and phones and the ability to work with multiple systems and learn and adapt to new onesStrong time management skillsAdaptability.

    What we would LOVE you to have:


    Previous customer support experience is preferred (phone support experience is great to have but not required)An interest in all things tech!


    Apply Now to start your new professional journey in 2026!

    weniger ansehen
  • Job DescriptionCustomer Support Specialist • Multilingual with German-... mehr ansehen
    Job Description

    Customer Support Specialist • Multilingual with German- Relocating to Cork-Ireland

    Location: Onsite in Cork, Ireland

    Hours: current shifts across 8:00 AM – 5 PM, 5 days a week across a full week (Mon-Sun), subject to change

    Salary: €34,500 gross per year + performance bonus + €1,000 gross sign on bonus!

    Start Date: 19th January 2026

    Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

    If you enjoy complex problem solving and would love to advance your technical support skills, including gaining expertise in APIs, expanding fraud detention skills, then you will love this job!


    We are currently looking for passionate customer support specialists to join our Cork team, supporting one of our most exciting clients, a company who is a giant in the fintech industry.


    Join us as a Customer Support Specialist


    As a Customer Support specialist in the fintech industry everyday will be a different and exciting day. You’ll be the face of one of the world’s top payment processing brands: you will help users investigate, researching and identifying issues. You will be a point of reference and trust for them. Talking on the phone or via email and chat with different people and facing different situations, you’ll have the opportunity to improve your communication and problem solving skills day by day.


    We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets, and more. We value internal growth and offer frequent opportunities for career advancement, especially in Quality assurance and Leadership positions.


    What we offer:


    Stable job: permanent employment contractsPerformance-based bonusOpportunity to advance your careerGreat rewards for referring your friendsMultilingual exposure: improve your spoken and written language skillsInspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gymCommunity projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year longPrivate medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional packageBike-to-work tax reliefPension schemeMaternity and paternity leaveAccess to GP care and an occupational health advisorSubsidized canteen

    Responsibilities, tasks and projects

    We believe your individual background, perspective and experience is a strength for our business and can help us create the ideas of tomorrow.

    As part of the customer support team, you might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.


    What we NEED you to have:

    Fluent level of English and GermanGreat communication skills with strong customer focusSelf-driven and result-orientatedComfortable working with computers and phones and the ability to work with multiple systems and learn and adapt to new onesStrong time management skillsAdaptability.

    What we would LOVE you to have:


    Previous customer support experience is preferred (phone support experience is great to have but not required)An interest in all things tech!


    Apply Now to start your new professional journey in 2026!

    weniger ansehen
  • Senior Team Leader  

    - Leipzig
    Job DescriptionAbout TELUS DigitalTELUS Digital (NYSE:TIXT) focuses on... mehr ansehen
    Job Description

    About TELUS Digital



    TELUS Digital (NYSE:TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions.


    With almost 75,000 team members and delivery centers across 32 countries in the Americas, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.


    The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages.


    Find out more at https://www.telusdigital.com/


    Role overview:


    Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? You have significant experience in coaching, are able to motivate and encourage the team to achieve the objectives and standards set? You also have training experience and quality is something you excel at? We have the perfect job for you!


    Join us as Senior Team Leader (m/f/d) with English

    At our location in Leipzig


    Overview of tasks:


    Providing exceptional people management, mentorship and professional development to members of the team, achieving low attrition levels and high employee engagementMentor team managers regarding efficiency and quality – good client service, prompt problem solving, effective time management and othersDriving Operations teams to deliver continuous improvement and productivity/quality gainFlagging and escalating business risks to partner in a timely mannerMonitor team’s KPIs and daily results to timely spot issues, understand reasons and find effective solutionsManaging the day-to-day operations in accordance with contractual requirements and SLAsPrompt identification and resolution of Service delivery issues including implementation of preventative measuresManage the Service Provider infrastructure necessary to perform the Services, including all technology, financial, human and other resourcesManage Service delivery processes and Service Level reporting mechanismsWork on necessary reporting and data analysis for Company and Client needs


    Main requirements for the position:


    Bachelor’s degree or equivalentFluency in English - both written & verbalGerman Language proficiency preferred if not essentialBusiness process understanding (including financial impacts, seeing financial/client/project consequences due to certain issues)Team management and development experienceAbility to manage several processes / tasks / functions at the same timeCustomer care / service delivery experience / quality control / client serviceGeneral budgetary understandingPeople management & stakeholder management skills are essentialExperience with data analysis and reportingAbility to find efficient solutions for a wide variety of issuesQuick reaction time and ability to see correlation in different processesAbility to understand what kind of factors have an impact on KPIs



    We will offer:

    Fixed remunerationFreedom to implement your own ideas in a highly motivated teamClose cooperation with other departmentsInternal training and learning opportunitiesCareer opportunities in our international company


    Apply now and join our team!

    weniger ansehen
  • Job DescriptionCustomer Support Specialist • Multilingual with German-... mehr ansehen
    Job Description

    Customer Support Specialist • Multilingual with German- Relocating to Ireland

    Location: Onsite in Cork, Ireland

    Hours: current shifts across 8:00 AM – 5 PM, 5 days a week across a full week (Mon-Sun), subject to change

    Salary: €34,500 gross per year + performance bonus + €1,000 gross sign on bonus!

    Start Date: 19th January 2026

    Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

    If you enjoy complex problem solving and would love to advance your technical support skills, including gaining expertise in APIs, expanding fraud detention skills, then you will love this job!


    We are currently looking for passionate customer support specialists to join our Cork team, supporting one of our most exciting clients, a company who is a giant in the fintech industry.


    Join us as a Customer Support Specialist


    As a Customer Support specialist in the fintech industry everyday will be a different and exciting day. You’ll be the face of one of the world’s top payment processing brands: you will help users investigate, researching and identifying issues. You will be a point of reference and trust for them. Talking on the phone or via email and chat with different people and facing different situations, you’ll have the opportunity to improve your communication and problem solving skills day by day.


    We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets, and more. We value internal growth and offer frequent opportunities for career advancement, especially in Quality assurance and Leadership positions.


    What we offer:


    Stable job: permanent employment contractsPerformance-based bonusOpportunity to advance your careerGreat rewards for referring your friendsMultilingual exposure: improve your spoken and written language skillsInspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gymCommunity projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year longPrivate medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional packageBike-to-work tax reliefPension schemeMaternity and paternity leaveAccess to GP care and an occupational health advisorSubsidized canteen

    Responsibilities, tasks and projects

    We believe your individual background, perspective and experience is a strength for our business and can help us create the ideas of tomorrow.

    As part of the customer support team, you might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.


    What we NEED you to have:

    Fluent level of English and GermanGreat communication skills with strong customer focusSelf-driven and result-orientatedComfortable working with computers and phones and the ability to work with multiple systems and learn and adapt to new onesStrong time management skillsAdaptability.

    What we would LOVE you to have:


    Previous customer support experience is preferred (phone support experience is great to have but not required)An interest in all things tech!


    Apply Now to start your new professional journey in 2026!

    weniger ansehen
  • Job DescriptionCustomer Support Specialist • Multilingual with German-... mehr ansehen
    Job Description

    Customer Support Specialist • Multilingual with German- Relocating to Cork-Ireland

    Location: Onsite in Cork, Ireland

    Hours: current shifts across 8:00 AM – 5 PM, 5 days a week across a full week (Mon-Sun), subject to change

    Salary: €34,500 gross per year + performance bonus + €1,000 gross sign on bonus!

    Start Date: 19th January 2026

    Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

    If you enjoy complex problem solving and would love to advance your technical support skills, including gaining expertise in APIs, expanding fraud detention skills, then you will love this job!


    We are currently looking for passionate customer support specialists to join our Cork team, supporting one of our most exciting clients, a company who is a giant in the fintech industry.


    Join us as a Customer Support Specialist


    As a Customer Support specialist in the fintech industry everyday will be a different and exciting day. You’ll be the face of one of the world’s top payment processing brands: you will help users investigate, researching and identifying issues. You will be a point of reference and trust for them. Talking on the phone or via email and chat with different people and facing different situations, you’ll have the opportunity to improve your communication and problem solving skills day by day.


    We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets, and more. We value internal growth and offer frequent opportunities for career advancement, especially in Quality assurance and Leadership positions.


    What we offer:


    Stable job: permanent employment contractsPerformance-based bonusOpportunity to advance your careerGreat rewards for referring your friendsMultilingual exposure: improve your spoken and written language skillsInspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gymCommunity projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year longPrivate medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional packageBike-to-work tax reliefPension schemeMaternity and paternity leaveAccess to GP care and an occupational health advisorSubsidized canteen

    Responsibilities, tasks and projects

    We believe your individual background, perspective and experience is a strength for our business and can help us create the ideas of tomorrow.

    As part of the customer support team, you might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.


    What we NEED you to have:

    Fluent level of English and GermanGreat communication skills with strong customer focusSelf-driven and result-orientatedComfortable working with computers and phones and the ability to work with multiple systems and learn and adapt to new onesStrong time management skillsAdaptability.

    What we would LOVE you to have:


    Previous customer support experience is preferred (phone support experience is great to have but not required)An interest in all things tech!


    Apply Now to start your new professional journey in 2026!

    weniger ansehen
  • Job DescriptionCustomer Support Specialist • Multilingual with German-... mehr ansehen
    Job Description

    Customer Support Specialist • Multilingual with German- Relocating to Cork-Ireland

    Location: Onsite in Cork, Ireland

    Hours: current shifts across 8:00 AM – 5 PM, 5 days a week across a full week (Mon-Sun), subject to change

    Salary: €34,500 gross per year + performance bonus + €1,000 gross sign on bonus!

    Start Date: 19th January 2026

    Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

    If you enjoy complex problem solving and would love to advance your technical support skills, including gaining expertise in APIs, expanding fraud detention skills, then you will love this job!


    We are currently looking for passionate customer support specialists to join our Cork team, supporting one of our most exciting clients, a company who is a giant in the fintech industry.


    Join us as a Customer Support Specialist


    As a Customer Support specialist in the fintech industry everyday will be a different and exciting day. You’ll be the face of one of the world’s top payment processing brands: you will help users investigate, researching and identifying issues. You will be a point of reference and trust for them. Talking on the phone or via email and chat with different people and facing different situations, you’ll have the opportunity to improve your communication and problem solving skills day by day.


    We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets, and more. We value internal growth and offer frequent opportunities for career advancement, especially in Quality assurance and Leadership positions.


    What we offer:


    Stable job: permanent employment contractsPerformance-based bonusOpportunity to advance your careerGreat rewards for referring your friendsMultilingual exposure: improve your spoken and written language skillsInspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gymCommunity projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year longPrivate medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional packageBike-to-work tax reliefPension schemeMaternity and paternity leaveAccess to GP care and an occupational health advisorSubsidized canteen

    Responsibilities, tasks and projects

    We believe your individual background, perspective and experience is a strength for our business and can help us create the ideas of tomorrow.

    As part of the customer support team, you might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.


    What we NEED you to have:

    Fluent level of English and GermanGreat communication skills with strong customer focusSelf-driven and result-orientatedComfortable working with computers and phones and the ability to work with multiple systems and learn and adapt to new onesStrong time management skillsAdaptability.

    What we would LOVE you to have:


    Previous customer support experience is preferred (phone support experience is great to have but not required)An interest in all things tech!


    Apply Now to start your new professional journey in 2026!

    weniger ansehen
  • Job DescriptionCustomer Support Specialist • Multilingual with German-... mehr ansehen
    Job Description

    Customer Support Specialist • Multilingual with German- Relocating to Cork-Ireland

    Location: Onsite in Cork, Ireland

    Hours: current shifts across 8:00 AM – 5 PM, 5 days a week across a full week (Mon-Sun), subject to change

    Salary: €34,500 gross per year + performance bonus + €1,000 gross sign on bonus!

    Start Date: 19th January 2026

    Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland

    If you enjoy complex problem solving and would love to advance your technical support skills, including gaining expertise in APIs, expanding fraud detention skills, then you will love this job!


    We are currently looking for passionate customer support specialists to join our Cork team, supporting one of our most exciting clients, a company who is a giant in the fintech industry.


    Join us as a Customer Support Specialist


    As a Customer Support specialist in the fintech industry everyday will be a different and exciting day. You’ll be the face of one of the world’s top payment processing brands: you will help users investigate, researching and identifying issues. You will be a point of reference and trust for them. Talking on the phone or via email and chat with different people and facing different situations, you’ll have the opportunity to improve your communication and problem solving skills day by day.


    We provide regular internal training sessions to help you expand your knowledge in various key areas such as language skills, presentation skills, Google Sheets, and more. We value internal growth and offer frequent opportunities for career advancement, especially in Quality assurance and Leadership positions.


    What we offer:


    Stable job: permanent employment contractsPerformance-based bonusOpportunity to advance your careerGreat rewards for referring your friendsMultilingual exposure: improve your spoken and written language skillsInspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gymCommunity projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year longPrivate medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional packageBike-to-work tax reliefPension schemeMaternity and paternity leaveAccess to GP care and an occupational health advisorSubsidized canteen

    Responsibilities, tasks and projects

    We believe your individual background, perspective and experience is a strength for our business and can help us create the ideas of tomorrow.

    As part of the customer support team, you might get involved in many different projects, such as helping improve process efficiencies or improving the overall customer experience.


    What we NEED you to have:

    Fluent level of English and GermanGreat communication skills with strong customer focusSelf-driven and result-orientatedComfortable working with computers and phones and the ability to work with multiple systems and learn and adapt to new onesStrong time management skillsAdaptability.

    What we would LOVE you to have:


    Previous customer support experience is preferred (phone support experience is great to have but not required)An interest in all things tech!


    Apply Now to start your new professional journey in 2026!

    weniger ansehen
  • Allgemeine Angaben

    Bewerbungsfrist

    31-Dez-2025

    Standort

    BG - Sofia - TELUS Tower

    Weitere Standorte

    BG - Sofia - Infinity Tower

    Land

    Bulgarien Jobbeschreibung Please note that these positions are based in Sofia, Bulgaria. Relocation assistance is available only for candidates who already possess the required work permit for non-EU citizens, allowing them to live and work in Bulgaria.
    Are you ready to take the next step in your career and achieve your next challenge?

    If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!


    As a Digital Trust and Safety Specialist with Albanian and English, you will:
    Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policiesTake prompt and appropriate action on information that violates guidelines or poses risksStay updated on internal policies to ensure accurate implementationIdentify and analyze patterns to proactively address potential risksWe’re looking for someone with:
    High attention to detail Comfortable processing sensitive informationStrong ability to defend decisions and provide context with logical reasoningAbility to identify patterns in behavior to enhance decision-makingStrong organizational and time management skills to deal with shifting priorities and high volumes of workExperience investigating fraud, spam, or other types of inappropriate information is an assetRequired qualifications:
    Fluent in AlbanianB2 or higher English language skillIn return, we will give you:
    Fully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insuranceMore than fifty benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesFinancial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
    Does it sound like the perfect job for you? Apply now!

    About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


    #LI-DNI

    #IDJob SpracheAlbanianEnglish

    EEO Statement

    At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
    Equal Opportunity Employer
    At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

    Ref Number

    Req_00141858 weniger ansehen
  • Allgemeine Angaben

    Bewerbungsfrist

    31-Dez-2025

    Standort

    BG - Sofia - TELUS Tower

    Weitere Standorte

    BG - Sofia - Infinity Tower

    Land

    Bulgarien Jobbeschreibung Please note that these positions are based in Sofia, Bulgaria. Relocation assistance is available only for candidates who already possess the required work permit for non-EU citizens, allowing them to live and work in Bulgaria.
    Are you ready to take the next step in your career and achieve your next challenge?

    If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!


    As a Digital Trust and Safety Specialist with Albanian and English, you will:
    Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policiesTake prompt and appropriate action on information that violates guidelines or poses risksStay updated on internal policies to ensure accurate implementationIdentify and analyze patterns to proactively address potential risksWe’re looking for someone with:
    High attention to detail Comfortable processing sensitive informationStrong ability to defend decisions and provide context with logical reasoningAbility to identify patterns in behavior to enhance decision-makingStrong organizational and time management skills to deal with shifting priorities and high volumes of workExperience investigating fraud, spam, or other types of inappropriate information is an assetRequired qualifications:
    Fluent in AlbanianB2 or higher English language skillIn return, we will give you:
    Fully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insuranceMore than fifty benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesFinancial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
    Does it sound like the perfect job for you? Apply now!

    About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


    #LI-DNI

    #IDJob SpracheAlbanianEnglish

    EEO Statement

    At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
    Equal Opportunity Employer
    At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

    Ref Number

    Req_00141858 weniger ansehen
  • Allgemeine Angaben

    Bewerbungsfrist

    24-Dez-2025

    Standort

    BG - Sofia - TELUS Tower

    Weitere Standorte

    BG - Sofia - Infinity Tower

    Land

    Bulgarien Jobbeschreibung Please note that these positions are based in Sofia, Bulgaria. Relocation assistance is available only for candidates who already possess the required work permit for non-EU citizens, allowing them to live and work in Bulgaria.

    Are you ready to take the next step in your career and achieve your next challenge?

    If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

    As a Digital Trust and Safety Specialist with Serbian and English, you will:
    Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policiesTake prompt and appropriate action on information that violates guidelines or poses risksStay updated on internal policies to ensure accurate implementationIdentify and analyze patterns to proactively address potential risksWe’re looking for someone with:
    High attention to detail Comfortable processing sensitive informationStrong ability to defend decisions and provide context with logical reasoningAbility to identify patterns in behavior to enhance decision-makingStrong organizational and time management skills to deal with shifting priorities and high volumes of workExperience investigating fraud, spam, or other types of inappropriate information is an assetRequired qualifications:
    Fluent in SerbianB2 or higher English language skillIn return, we will give you:
    Fully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insuranceMore than fifty benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesFinancial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
    Does it sound like the perfect job for you? Apply now!

    About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.


    #LI-DNI

    #IDJob

    Zusätzliche Stellenbeschreibung

    #FEEL GOOD WITH US! TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages. SpracheEnglishSerbian

    EEO Statement

    At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
    Equal Opportunity Employer
    At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

    Ref Number

    Req_00141852 weniger ansehen

Firmen Detail

  • Ist die E-Mail verifiziert
    Nein
  • Mitarbeiter insgesamt
  • Gegründet in
  • Aktuelle Jobs

Google Map