What we offer:
Home Office possibility after successful onboardingFlexible working hours between Mo-FrFixed SalaryFlexible planning of vacationsPossibility to work abroad within Europe for up to 2 weeks per yearRegular team eventsDevelopment opportunities within the team
Overview of tasks:
Pre-selection of candidates via phone and online job interviewsConducting and reviewing candidate assessments Communication with candidates from application until hireParticipation in job fairs and eventsProcessing hiring documentsData acquisition and regular maintenance of candidate databaseClose cooperation with managers and co-workers
What we expect:
B2 level of English, German is a must C1 (both written and spoken), third language is a plusPrevious experience in recruitment would be an assetHigh level of communication and negotiation competencesComputer literacyKnowledge of Workday and Avature would be an assetSolution-orientedAbility to multitask and work under pressureAbility to work on-site in Essen
We will need these documents:
Cover letter that explains your motivation and expectations for your new roleExtended Curriculum Vitae Proof (certificates and references)
Become part of our team and apply now!
Our recruiting team is always available to answer your questions and looks forward to receiving your application.
About us:
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
weniger ansehen Back Office Support with Bulgarian (m/f/d)
Overview of tasks:
Back office support only Taking over general administrative tasksProvide online support for specific cases Achieving and ensuring the quality standards
What we expect:
Fluent written and spoken communication skills in Bulgarian and English are essentialWilling to move to Germany as soon as possibleValid working permit for Germany / EU citizenshipStrengths in efficiency, accuracy and empathyGoal-oriented work approach and flexibilityAvailability to work on a 24/7 shift system
What we offer:
Our relocation program enables you to start quickly and supports you with accommodation and transferAttractive salary: 14.4 Euro per hour and fully paid training periodAppealing bonuses for weekend and night shiftsWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of EssenPositive international working environment; Fun Floor with PlayStation, table tennis, and much moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditationRegular fruit deliveries for a healthy lifestyle and free drinksAttractive employee referral bonus programsIntriguing and diverse responsibilities
Join our team and apply now!
Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
weniger ansehen Back Office Support with Bulgarian (m/f/d)
Overview of tasks:
Back office support only Taking over general administrative tasksProvide online support for specific cases Achieving and ensuring the quality standards
What we expect:
Fluent written and spoken communication skills in Bulgarian and English are essentialWilling to move to Germany as soon as possibleValid working permit for Germany / EU citizenshipStrengths in efficiency, accuracy and empathyGoal-oriented work approach and flexibilityAvailability to work on a 24/7 shift system
What we offer:
Our relocation program enables you to start quickly and supports you with accommodation and transferAttractive salary: 14.4 Euro per hour and fully paid training periodAppealing bonuses for weekend and night shiftsWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of EssenPositive international working environment; Fun Floor with PlayStation, table tennis, and much moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditationRegular fruit deliveries for a healthy lifestyle and free drinksAttractive employee referral bonus programsIntriguing and diverse responsibilities
Join our team and apply now!
Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
weniger ansehen Back Office Support with Bulgarian (m/f/d)
Overview of tasks:
Back office support only Taking over general administrative tasksProvide online support for specific cases Achieving and ensuring the quality standards
What we expect:
Fluent written and spoken communication skills in Bulgarian and English are essentialWilling to move to Germany as soon as possibleValid working permit for Germany / EU citizenshipStrengths in efficiency, accuracy and empathyGoal-oriented work approach and flexibilityAvailability to work on a 24/7 shift system
What we offer:
Our relocation program enables you to start quickly and supports you with accommodation and transferAttractive salary: 14.4 Euro per hour and fully paid training periodAppealing bonuses for weekend and night shiftsWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of EssenPositive international working environment; Fun Floor with PlayStation, table tennis, and much moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditationRegular fruit deliveries for a healthy lifestyle and free drinksAttractive employee referral bonus programsIntriguing and diverse responsibilities
Join our team and apply now!
Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
weniger ansehen Back Office Support with Bulgarian (m/f/d)
Overview of tasks:
Back office support only Taking over general administrative tasksProvide online support for specific cases Achieving and ensuring the quality standards
What we expect:
Fluent written and spoken communication skills in Bulgarian and English are essentialWilling to move to Germany as soon as possibleValid working permit for Germany / EU citizenshipStrengths in efficiency, accuracy and empathyGoal-oriented work approach and flexibilityAvailability to work on a 24/7 shift system
What we offer:
Our relocation program enables you to start quickly and supports you with accommodation and transferAttractive salary: 14.4 Euro per hour and fully paid training periodAppealing bonuses for weekend and night shiftsWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of EssenPositive international working environment; Fun Floor with PlayStation, table tennis, and much moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditationRegular fruit deliveries for a healthy lifestyle and free drinksAttractive employee referral bonus programsIntriguing and diverse responsibilities
Join our team and apply now!
Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
weniger ansehen Kariyerinizde bir sonraki adımı atmaya hazır mısınız?
Cevabınız “EVET” ise Müşteri Deneyimi (CX) sektörünün lideri TELUS International Türkiye’ye katılıp muhteşem bir yapının parçası olun!
TELUS International Türkiye olarak finans teknolojileri sektöründe faaliyet gösteren projemiz için Almanca Bilen Müşteri Temsilcileri arıyoruz!
İş Tanımı
Inbound kanallar üzerinden müşterilerin;
Para transfer taleplerini gerçekleştirmekPara transferi işlemlerinde karşılaştıkları soru/sorunlara çözüm sunmak veya konuyu ilgili birimlere iletmek
Gereklilikler
İstanbulda ikamet edenEn az B2 seviyesinde yazılı ve sözlü Almanca ve iyi seviyede İngilizce bilenİyi düzeyde bilgisayar kullanabilenİletişim becerileri kuvvetliEkip çalışmasına yatkın
Avantajlarımız
Tatil dönemi işe alımlarından dolayı 20.000 TL imza ikramiyesi (sadece 09.01.2023 tarihinde işe başlayacak Almanca konuşan adaylar için geçerlidir)Performans primiTaşınma yardımıÖzel sağlık sigortası ve yemek kartıEvden çalışma için ekipman desteği, ofisten çalışma için servis hizmeti/yol yardımıİstikrarlı iş ve kariyer gelişim fırsatlarıDinamik ve destekleyici bir ekipUluslararası bir yapıda, yatay hiyerarşik çalışma düzeniReferans bonusları
Hakkımızda: TELUS International Türkiye, İzmir ve İstanbul'da 2.000'i aşkın ekip üyesiyle sektöründe lider bir müşteri deneyimi (CX) ve dijital çözüm sağlayıcısıdır. Her biri kendi sektörünün öncüsü olan global markalar için müşteri deneyimini geliştirmek üzere yeni nesil dijital çözümler tasarlıyor, geliştiriyor, sunuyoruz. TELUS International 28'den fazla ülkede yaklaşık 70.000 ekip üyesiyle 600'ü aşkın uluslararası ve tanınmış iş ortağı için 50'den fazla dilde birinci sınıf müşteri hizmeti sunmaktadır. Şirketin sunduğu hizmetler, müşterilerinin dijital dönüşüm yolculuklarını başından sonuna destekleyerek, daha iyi sonuçlar elde etmek üzere yeni nesil dijital teknolojileri daha hızlı benimsemelerini sağlıyor. Büyüme süreçlerinin tüm aşamalarında firmalara destek veren TELUS International, teknoloji ve oyun, iletişim ve medya, e-ticaret ve FinTek, bankacılık, finansal hizmetler ve sigorta, sağlık, seyahat ve konaklama dahil olmak üzere hızlı büyüyen sektörlerdeki markalarla ortaklık kuruyor.
weniger ansehen Kariyerinizde bir sonraki adımı atmaya hazır mısınız?
Cevabınız “EVET” ise Müşteri Deneyimi (CX) sektörünün lideri TELUS International Türkiye’ye katılıp muhteşem bir yapının parçası olun!
TELUS International Türkiye olarak finans teknolojileri sektöründe faaliyet gösteren projemiz için Almanca Bilen Müşteri Temsilcileri arıyoruz!
İş Tanımı
Inbound kanallar üzerinden müşterilerin;
Para transfer taleplerini gerçekleştirmekPara transferi işlemlerinde karşılaştıkları soru/sorunlara çözüm sunmak veya konuyu ilgili birimlere iletmek
Gereklilikler
İstanbulda ikamet edenEn az B2 seviyesinde yazılı ve sözlü Almanca ve iyi seviyede İngilizce bilenİyi düzeyde bilgisayar kullanabilenİletişim becerileri kuvvetliEkip çalışmasına yatkın
Avantajlarımız
Tatil dönemi işe alımlarından dolayı 20.000 TL imza ikramiyesi (sadece 09.01.2023 tarihinde işe başlayacak Almanca konuşan adaylar için geçerlidir)Performans primiTaşınma yardımıÖzel sağlık sigortası ve yemek kartıEvden çalışma için ekipman desteği, ofisten çalışma için servis hizmeti/yol yardımıİstikrarlı iş ve kariyer gelişim fırsatlarıDinamik ve destekleyici bir ekipUluslararası bir yapıda, yatay hiyerarşik çalışma düzeniReferans bonusları
Hakkımızda: TELUS International Türkiye, İzmir ve İstanbul'da 2.000'i aşkın ekip üyesiyle sektöründe lider bir müşteri deneyimi (CX) ve dijital çözüm sağlayıcısıdır. Her biri kendi sektörünün öncüsü olan global markalar için müşteri deneyimini geliştirmek üzere yeni nesil dijital çözümler tasarlıyor, geliştiriyor, sunuyoruz. TELUS International 28'den fazla ülkede yaklaşık 70.000 ekip üyesiyle 600'ü aşkın uluslararası ve tanınmış iş ortağı için 50'den fazla dilde birinci sınıf müşteri hizmeti sunmaktadır. Şirketin sunduğu hizmetler, müşterilerinin dijital dönüşüm yolculuklarını başından sonuna destekleyerek, daha iyi sonuçlar elde etmek üzere yeni nesil dijital teknolojileri daha hızlı benimsemelerini sağlıyor. Büyüme süreçlerinin tüm aşamalarında firmalara destek veren TELUS International, teknoloji ve oyun, iletişim ve medya, e-ticaret ve FinTek, bankacılık, finansal hizmetler ve sigorta, sağlık, seyahat ve konaklama dahil olmak üzere hızlı büyüyen sektörlerdeki markalarla ortaklık kuruyor.
weniger ansehen Back Office Support with Bulgarian (m/f/d)
Overview of tasks:
Back office support only Taking over general administrative tasksProvide online support for specific cases Achieving and ensuring the quality standards
What we expect:
Fluent written and spoken communication skills in Bulgarian and English are essentialWilling to move to Germany as soon as possibleValid working permit for Germany / EU citizenshipStrengths in efficiency, accuracy and empathyGoal-oriented work approach and flexibilityAvailability to work on a 24/7 shift system
What we offer:
Our relocation program enables you to start quickly and supports you with accommodation and transferAttractive salary: 14.4 Euro per hour and fully paid training periodAppealing bonuses for weekend and night shiftsWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of EssenPositive international working environment; Fun Floor with PlayStation, table tennis, and much moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditationRegular fruit deliveries for a healthy lifestyle and free drinksAttractive employee referral bonus programsIntriguing and diverse responsibilities
Join our team and apply now!
Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
weniger ansehen Back Office Support with Bulgarian (m/f/d)
Overview of tasks:
Back office support only Taking over general administrative tasksProvide online support for specific cases Achieving and ensuring the quality standards
What we expect:
Fluent written and spoken communication skills in Bulgarian and English are essentialWilling to move to Germany as soon as possibleValid working permit for Germany / EU citizenshipStrengths in efficiency, accuracy and empathyGoal-oriented work approach and flexibilityAvailability to work on a 24/7 shift system
What we offer:
Our relocation program enables you to start quickly and supports you with accommodation and transferAttractive salary: 14.4 Euro per hour and fully paid training periodAppealing bonuses for weekend and night shiftsWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of EssenPositive international working environment; Fun Floor with PlayStation, table tennis, and much moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditationRegular fruit deliveries for a healthy lifestyle and free drinksAttractive employee referral bonus programsIntriguing and diverse responsibilities
Join our team and apply now!
Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
About us: Excellent customer service is our passion - in 2020, Competence Call Center has merged with TELUS International and is now a part of it. Since then, 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.
weniger ansehen Deutschsprachiger Kundenberater (m/w/d) in Istanbul
Wenn du darüber nachdenkst, dich in der Türkei in der Umgebung von Istanbul niederzulassen und dein Deutsch als Chance nutzen möchtest, ist diese Stelle genau das Richtige für dich!
Wir suchen deutschsprachige Kundenberater:innen für unser Projekt im Bereich Finanzsektor!
Was wir bieten:
Einstellungsbonus von 20.000 TL aufgrund der Urlaubssaison (gilt nur für deutschsprachige Bewerber:innen, die bis zum. 09.01.2024 anfangen)Umzugspaket für einen reibungslosen Übergang nach IstanbulWettbewerbsfähiges GehaltspaketLeistungsbonusPrivate Krankenversicherung und EssenskarteBüro-Shuttle für eine bessere Anreise zur ArbeitInterne Fort- und Weiterbildungsmöglichkeiten sowie AufstiegschancenInternationales, dynamisches und aufgeschlossenes TeamFlache Hierarchien, kurze Entscheidungswegen und Duz-KulturInternes Mitarbeiterempfehlungsprogramm
Aufgaben im Überblick:
Bearbeitung von GeldtransferanfragenSicherstellung und Einhaltung der QualitätsstandardsBereitstellung von Lösungen für Fragen/Probleme bei Transaktionen oder Weiterleitung des Problems an zuständige Stellen
Was wir erwarten:
Wohnhaft in Istanbul oder die Bereitschaft für einen UmzugDu sprichst Deutsch auf B2-Niveau und verfügst über gute EnglischkenntnisseRoutinierter Umgang mit gängigen PC- und InternetanwendungenStarke KommunikationsfähigkeitTeamfähigkeit
Werde Teil unseres Teams und bewirb dich jetzt!
Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft – mit dem Zusammenschluss von Competence Call Center und TELUS International im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten international fast 70.000 Teammitglieder in über 50 Sprachen Kundenservice auf höchstem Niveau – und das für weltweit agierende und angesehene Partner.
Arbeitgeber mit Chancengleichheit
TELUS International ist stolz darauf, ein Arbeitgeber der Chancengleichheit zu sein, und setzt sich für die Umsetzung eines vielfältigen und integrativen Arbeitsplatzes ein. Alle Aspekte der Beschäftigung, einschließlich Einstellungs - und Beförderungsentscheidung, beruhen auf der Qualifikation, den Fähigkeiten, der Kompetenz und der Leistung der Bewerber ohne Berücksichtigung von Eigenschaften im Zusammenhang mit der Vielfalt.
weniger ansehen